Petra, Jordan

About Us

smarTours® is a leading provider of guided group adventures at affordable prices.  Since our founding in 1996, more than a quarter of a million bucket list trips have been taken. Our team believes that experiencing incredible adventures around the globe should be easy, accessible, and memorable for all, without compromising quality. We’re proud of our repeat customers who have traveled with smarTours 5, 10, even 15 times over the years!

Meet our team below!

Andrea Glassberg

Staff Accountant

Carolyn Shaul

Senior Tour Supply Manager

Chris Brakhage

Web Application Developer

Chris Hartjes

Sr. Web Application Developer

Chris Hind

Senior Manager, Customer Care

Ebony Rollins

Customer Care Lead Agent

Eli White

Chief Technology Officer

Erin Broderick

Vice President, Marketing

Fallen Diggs

Customer Care Lead

Jack Korinek

Data Architect

Jorge Martinez

Senior Manager, Private Groups

Justin Mitchell


Katie Kline

Private Groups Customer Care and Operations Specialist

Kendra Guild

Vice President, Tour Product and Development

Kenzie Magner

Social Media and Content Marketing Manager

Kevin Schweiss

Operations Specialist

Kristine Clancy

Marketing Manager – Customer Engagement

Marc Trachtman

Operations Manager

Melissa Cahill

Account Manager – Private Groups

Oscar Merida

Principal Developer

Seraphina Ferraro

Web Application Developer

Shannon Lovisi

Email Marketing Manager

Sheila Ramos

Operations Manager

Sim Hyde

Senior Digital Product Manager

Theresa Meyer





South Africa




United Arab Emirates (UAE)