Petra, Jordan

About Us

smarTours® is a leading provider of guided group adventures at affordable prices.  Since our founding in 1996, more than a quarter of a million bucket list trips have been taken. Our team believes that experiencing incredible adventures around the globe should be easy, accessible, and memorable for all, without compromising quality. We’re proud of our repeat customers who have traveled with smarTours 5, 10, even 15 times over the years!

Meet our team below!

Andrea Glassberg
Staff Accountant
Carolyn Shaul
Senior Tour Supply Manager
Chris “Grumpy” Hartjes
Sr. Web Application Developer
Chris Hind
Senior Manager, Customer Care
Ebony Rollins
Customer Care Lead Agent
Eli White
Chief Technology Officer
Erin Broderick
Vice President, Marketing
Fallen Diggs
Customer Care Lead
Jorge Martinez
Senior Manager, Private Groups
Justin Mitchell
Katie Kline
Private Groups Customer Care and Operations Specialist
Kendra Guild
Vice President, Tour Product and Development
Kenzie Magner
Social Media and Content Marketing Manager
Kevin Schweiss
Operations Specialist
Kristine Clancy
Marketing Manager – Customer Engagement
Marc Trachtman
Operations Manager
Melissa Cahill
Account Manager – Private Groups
Oscar Merida
Principal Developer
Seraphina Ferraro
Web Application Developer
Shannon Lovisi
Email Marketing Manager
Sheila Ramos
Operations Manager
Sim Hyde
Senior Digital Product Manager
Theresa Meyer




South Africa




United Arab Emirates (UAE)