Is this Rafaela Hotel Heidelberg pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Rafaela Hotel Heidelberg have a swimming pool?

No, this Rafaela Hotel Heidelberg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rafaela Hotel Heidelberg?

Best-rates for the Rafaela Hotel Heidelberg starts from $221 per night with includes Kitchen, Air Conditioner, TV, Wellness Facilities, Guest Services, Breakfast, Child Friendly, Bedding/Linens, Bar, Accessibility, Business Services, Internet, Wheelchair Accessible, Security/Safety, Toiletries, Eco Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Rafaela Hotel Heidelberg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rafaela Hotel Heidelberg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rafaela Hotel Heidelberg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rafaela Hotel Heidelberg?

Based on the information reported by the owner or manager, the Rafaela Hotel Heidelberg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rafaela Hotel Heidelberg?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Rafaela Hotel Heidelberg | Hotel in Heidelberg

9.6 (94 Reviews) | 1 Bathroom

Neuenheim Hotel | Rafaela Hotel Heidelberg

Hotel in Neuenheim, Heidelberg

Hotel with a bar, 6-minute walk to Neckarwiese
This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Housekeeping is available on request.
Rafaela Hotel Heidelberg offers 25 accommodations with safes and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Bar

Toiletries

Guest Services

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Towels

Shower

Hair dryer

Private bathroom

Free toiletries

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Cribs/infant beds (surcharge)

Sofa bed

Hypo-allergenic bedding

Bed sheets

Desk

Energy-saving switches

Water-efficient showers only

Water-efficient toilets only

LED light bulbs

Eco-friendly cleaning products used

Safe

Soundproofing

Breakfast

Coffee/tea in common area(s)

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 9.5 per person

1 bar

1 coffee shop/cafe

Refrigerator

Parking

24-hour offsite parking within 984 ft (EUR 20 per day)

Street parking available

Wheelchair-accessible parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Elevator

Well-lit path to entrance

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Handrails in stairways

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Stair-free path to entrance

Activities

Theme parks

Playground

Bike parking

Shopping

Bike storage

Entertainment

50-inch flat-screen TV

General

Free newspapers in lobby

Banquet hall

ATM/banking services

Elevator

Greek

French

German

Italian

Spanish

English

Russian

At least 80% lighting from LEDs

No plastic water bottles

No plastic drinking straws

Reusable tableware only

Vegetarian dining options

At least 80% of food locally-sourced

No plastic coffee stirrers

Living plant wall

TV in lobby

Double-glazed windows

No plastic soda bottles

Locally-owned & organized tours & activities

Smoke-free property

Comprehensive recycling policy

Guest Services

Cribs/infant beds (surcharge)

Sofa bed

Refrigerator

Playground

Soundproofed rooms

Luggage storage

Hair salon

Change of bedsheets (on request)

Front desk (limited hours)

Daily housekeeping

Multilingual staff

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 16

Check-out

A late check-out fee will be charged check-out before 10:30 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10.0 per night.

Payment Policy

Fee for buffet breakfast: approximately eur 9.5 per person nearby parking fee: eur 20 per day(984 ft away; open 24 hours) late check-out is available for a fee (subject to availability) crib (infant bed) fee: eur 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - de317452583 this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Elizabeth

Nov 8, 2025 01:40:51 AM

Review Score: 10

Summary: Staff was wonderful, excellent communication, very helpful. Room was spotless. Everything worked great. View from the room was wonderful. Location was wonderful. Wish I had more time to explore the immediate area. Will definitely stay there again

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room Room Size: m² 2 King Bed and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Sofa bed, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Mini-fridge, Bathroom emergency pull cord, Wardrobe or closet, Roll-in shower, Bed count minimum 2, Bed count maximum 2