Is this PHÖNIX Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the PHÖNIX Hotel have a swimming pool?

Yes, this PHÖNIX Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in PHÖNIX Hotel?

Best-rates for the PHÖNIX Hotel starts from $152 per night with includes Wellness Facilities, Restaurant, Toiletries, Guest Services, Internet, Laundry, Pool, Wheelchair Accessible, Business Services, Bar, Child Friendly, Spa, Parking, Designated Smoking Area, TV, Accessibility, Bedding/Linens, Balcony/Terrace, Fireplace/Heating, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is PHÖNIX Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the PHÖNIX Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the PHÖNIX Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the PHÖNIX Hotel?

Based on the information reported by the owner or manager, the PHÖNIX Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for PHÖNIX Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

PHÖNIX Hotel | Hotel in Bergneustadt

| 8.6 (146 Reviews) | 1 Bathroom

Hotel in Bergneustadt

Hotel in Bergneustadt with a full-service spa and free valet parking
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
PHÖNIX Hotel offers 58 accommodations with laptop-compatible safes and bathrobes. Accommodations offer separate sitting areas and include desks. 20-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Toilet paper

Shower

Hair dryer

Soap

Toothbrush and toothpaste (on request)

Private bathroom

Free toiletries

Shampoo

Bedroom

Bed sheets

Heating

Desk

Separate sitting area

Laptop-compatible safe

Slippers

Iron/ironing board (on request)

Laptop-friendly workspace

Soundproofing

Breakfast

Room service available

1 restaurant

1 bar

Parking

Electric car charging station on site

Roundtrip airport shuttle (surcharge)

Free valet parking on site

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Activities

Hiking/biking trails

Steam room

Indoor pool

Fitness center

Sauna

Billiards/pool table

Playground

Full-service spa

Entertainment

Satellite channels

20-inch flat-screen TV

General

Meeting rooms

Newspapers in lobby

Vending machine

Elevator

Front-desk safe

Banquet hall

German

English

Turkish

Russian

Polish

Designated smoking areas

Guest Services

Indoor pool

Laundry facilities

Snack bar/deli

Playground

Soundproofed rooms

Luggage storage

24-hour front desk

Tour/ticket assistance

Laundry facilities

Dry cleaning service

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Picnic area

Spa

Body treatments

Manicures and pedicures

Massage - hot stone

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. cribs (infant beds) are available for eur 15.0 per stay.

Payment Policy

Pet fee: eur 15 per pet, per night service animals are exempt from fees crib (infant bed) fee: eur 15.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Timothy

Sep 25, 2024 01:00:42 AM

Review Score: 8

Summary: Good reliable hotel on a hill. Not convenient without driving

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Single Room Room Size: 183 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 183, Ping - 5.14, No cribs (infant beds), Pets not allowed, Bed count minimum 1, Square meters - 17.0, Bed count maximum 1
Comfort Double Room, Park View Room Size: 215 square feet m² 1 King Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Garden view, Pets not allowed, Extra bed count 0, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Family Triple Room Room Size: 258.00 square feet m² 2 King Bed and Twin Sofa Bed	General Number of living rooms 0, Square meters - 23.1, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Pets not allowed, Square feet - 258.00, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Family Quadruple Room Room Size: m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Standard Double Room Room Size: 215 square feet m² 1 King Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Pets not allowed, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Deluxe Double Room, Park View Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Park view, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1