Canopy by Hilton Hangzhou West Lake | Hotel in Hangzhou

| 8.9 (162 Reviews) |  1 Bathroom  23 Guests
Shangcheng Hotel | Canopy by Hilton Hangzhou West Lake

Hotel in Shangcheng, Hangzhou

Canopy by Hilton Hangzhou West Lake has free bikes, fitness center, a garden and terrace in Hangzhou. Offering a restaurant, the property also features a bar, as well as a hot tub. The property has room service, a 24-hour front desk and currency exchange for guests. Rooms contain air conditioning, and certain accommodations at the hotel have a balcony. A buffet, à la carte or continental breakfast is available at the property. Wushan Square is one mile from Canopy by Hilton Hangzhou West Lake, while Hangzhou East Train Station is 5.1 miles from the property. Hangzhou Xiaoshan International Airport is 17 miles away.

Canopy by Hilton Hangzhou West Lake is located in Hangzhou.

This 159 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Sports/Activities, Guest Services, and several others. This is a 4 star rated property and has over 162 reviews with the average score of 8.9 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 159 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Canopy by Hilton Hangzhou West Lake in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Canopy by Hilton Hangzhou West Lake”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Bar
  • Kids' meals
  • Wine/Champagne
  • Coffee house on site
Parking
  • Parking
  • Free parking
  • Parking on site
  • Parking garage
Accessibility
  • Wheelchair accessible
Activities
  • Bar crawls
  • Happy hour
  • Bike tours
  • Fitness center
  • Hot tub/Jacuzzi
  • Fitness
  • Themed dinners
General
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Smoke-free property
  • Non-smoking rooms
  • Elevator
  • Family rooms
Guest Services
  • Tour desk
  • Daily housekeeping
  • Dry cleaning
  • 24-hour front desk
  • Currency exchange
  • Meeting/Banquet facilities
  • Ironing service
  • Express check-in/out
  • Baggage storage
  • Laundry
  • Concierge
  • Room service
  • Valet parking
Internet
  • Internet
Outdoors
  • Garden
  • Sun deck
  • Terrace
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.2
Location:
8.57
Staff:
8.77
Facilities:
8.74
Comfort:
9.03
Cleanliness:
9.22
Claude
Apr 22, 2026 07:00:00 AM
Review Score:   9
United Arab Emirates
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Beautiful renovated building, colorful, pleasant and contemporary rooms, comfortable. Very qualitative breakfast. Well located in down town Hangzhou. Smiling and helpful staff.
Negative: Better to avoid dining at the hotel: not good value for money. The menu and the quality of the food must be improved. The bed/mattress is a bit hard
Summary: Very pleasant hotel to stay in Hangzhou - My recommendation
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock
Deluxe King Room
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock
Deluxe King Room with Lake View
Room Type: Triple
Room Size: 37 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock
Deluxe King Room with Balcony
Room Type: Double
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Outdoors

Balcony

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock
King Suite
Room Type: Suite
Room Size: 62 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock
King Loft
Room Type: Triple
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock
Premium King Room
Room Type: Triple
Room Size: 57 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock
Deluxe Twin Room
Room Type: Triple
Room Size: 47 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock
Deluxe Canopy Room with City View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Radio, Telephone

General

Air conditioning

Bathroom

Bathrobe, Slippers, Free toiletries

Bedroom

Alarm clock

FAQ's

Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangcheng hotel?

Check-in time for Shangcheng hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangcheng hotel have a swimming pool?

No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $173 per night with includes Designated Smoking Area, Business Services, Child Friendly, Laundry, View, Balcony/Terrace, Security/Safety, Sports/Activities, Guest Services, Entertainment, Wheelchair Accessible, Wellness Facilities, Restaurant, Bar, Breakfast, Hot Tub, Internet, Air Conditioner, Parking, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD173
You will be redirected to  
Hot Deal - It has been viewed 18 times today
Not the right fit? Check out our other properties in Shangcheng
犹望梅岑民宿-西湖湖滨河坊街店 From US $82
         

10.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Yungu Garden Residence From US $46
         

|
New
House
  • Air Conditioner
  • Parking
  • TV
Cheng Zhai From US $73
         

|
9.9 (20 Reviews)
House
  • Air Conditioner
  • View
  • Balcony/Terrace
Nostalgia S Hotel(HangzhouHefang Old Street) From US $38
         

|
10.0 (17 Reviews)
Hotel
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
Hofang Guest House From US $10
         

8.4 (113 Reviews)
Hostel
  • Designated Smoking Area
  • TV
  • View
Zheda Yuanzheng Lanshe Hotel From US $54
         

|
9.6 (89 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
Hangzhou Shangcheng District ·Locals Apartment· Xihu ·00144510 From US $40
         

3.7 (3 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Designated Smoking Area
Hotel Indigo Hangzhou Uptown by IHG From US $127
         

|
9.6 (8 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Locals Apartment Place 99 From US $42
         

1.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Designated Smoking Area
Relais & Chateaux Chaptel Hangzhou From US $341
         

|
9.0 (7 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
Poetic Villa From US $28
         

|
New
House
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hangzhou Shangcheng District ·Locals Apartment· Xihu ·00142670 From US $57
         

褀悦西湖文化酒店杭州西湖湖滨银泰店 From US $61
         

|
10.0 (1 Review)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Atour X Hotel Hangzhou West Lake Ding an Road From US $126
         

|
9.3 (39 Reviews)
Hotel
  • Air Conditioner
  • Designated Smoking Area
  • Wheelchair Accessible
Hangzhou Lanshe hotel From US $47
         

|
9.2 (790 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hefu Hotel From US $161
         

|
9.2 (5 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Nostalgia S Hotel Hangzhou Hefang Old Street From US $57
         

|
9.0 (19 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Canopy by Hilton Hangzhou West Lake From US $173
         

|
8.9 (162 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Atour Light Hotel Hangzhou Sijiqing Nanxingqiao Metro Station From US $58
         

|
8.7 (3 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hotel Indigo Hangzhou Uptown From US $184
         

|
8.6 (28 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Sofitel Hangzhou Westlake From US $134
         

|
8.5 (599 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Grand Hyatt Hangzhou From US $255
         

|
8.5 (298 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool