Is this The Ritz-Carlton, Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Ritz-Carlton, Suzhou have a swimming pool?

Yes, this The Ritz-Carlton, Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Suzhou?

Best-rates for the The Ritz-Carlton, Suzhou starts from $223 per night with includes Air Conditioner, Parking, Balcony/Terrace, Spa, Security/Safety, Restaurant, Bar, Breakfast, Pool, TV, Wellness Facilities, Kitchen, Child Friendly, Internet, Laundry, Wheelchair Accessible, Accessibility, Bedding/Linens, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Suzhou?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Ritz-Carlton, Suzhou are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ritz-Carlton, Suzhou | Hotel in Suzhou

| 8.0 (7 Reviews) | 1 Bathroom

Gu Su District Hotel | The Ritz-Carlton, Suzhou

Hotel in Gu Su District, Suzhou

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, spa services, and 24-hour room service are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Suzhou offers 190 air-conditioned accommodations with minibars and espresso makers. Cable television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Shampoo

Towels

Separate bathtub and shower

Toothbrush and toothpaste

Soap

Hair dryer

Toilet paper

Bidet

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Window screens

Slippers

Iron/ironing board

Safe

In-room massage

Phone

Breakfast

24-hour room service

3 restaurants

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person

Minibar

Local meal delivery service

Espresso maker

Parking

Train station shuttle on request, at scheduled times

24-hour roundtrip train station shuttle (surcharge)

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

Elevator

Elevator door width (inches): 1

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Accessible bathtub

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Activities

Theme parks

Full-service spa

24-hour fitness center

Indoor pool

Entertainment

Cable channels

General

Elevator

Chinese (Mandarin)

Smoke-free property

Locally-owned & organized tours & activities

Guest Services

Indoor pool

Concierge services

Luggage storage

Dry cleaning service

24-hour front desk

Housekeeping (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Outdoors

Garden

Spa

Spa open daily

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for cny 406 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 198 per person rollaway bed fee: cny 406 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

giorgi

Apr 27, 2025 04:29:52 PM

Review Score: 6

Summary: it’s not five star hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Panorama Studio Room, Gusu View, King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Premier Room, Gusu View, King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premier Room, Gusu View, Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premier Suite, Gusu View, King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Panorama Room, Gusu View, Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Panorama Room, Gusu View, King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, City View, King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, City View, Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Room, City View, King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Panorama Studio Room, Gusu View, King Bed Room Size: m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Premier Suite, Gusu View, King Bed Room Size: m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Room, City View, Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Panorama Room, Gusu View, King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Panorama Room, Gusu View, Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Deluxe Suite, City View, King Bed Room Size: m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Suite, City View, King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1