The Coal Exchange Hotel | Hotel in Cardiff

| 7.6 (5286 Reviews) |  8 Bathrooms  24 Guests
Butetown Hotel | The Coal Exchange Hotel

Hotel in Butetown, Cardiff

Located in Cardiff and within 1.2 miles of Motorpoint Arena Cardiff, The Coal Exchange Hotel has a bar, non-smoking rooms, and free WiFi throughout the property. This 3-star hotel offers luggage storage space. The hotel features family rooms. All rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. The rooms have a private bathroom with a shower, free toiletries and a hairdryer. The rooms will provide guests with a desk and an electric tea pot. A buffet, continental or Full English/Irish breakfast is available at the property. Speaking Arabic, English, Spanish and Punjabi at the 24-hour front desk, staff are always at hand to help. University of South Wales – Cardiff Campus is 1.7 miles from The Coal Exchange Hotel, while Cardiff University is 2.5 miles from the property. Cardiff Airport is 14 miles away.

The Coal Exchange Hotel is located in Cardiff.

This 88 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Business Services, and several others. This is a 3 star rated property and has over 5286 reviews with the average score of 7.6 . Coming to Cardiff and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 88 Bedrooms Hotel if you want to learn more about this place in Cardiff. These details are authentic, as they are provided by our partner, booking.com.

This The Coal Exchange Hotel in Cardiff is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Coal Exchange Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Designated Smoking Area
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Lowered sink
  • Raised toilet
Activities
  • Stand-up comedy
  • Themed dinners
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Heating
  • Non-smoking rooms
  • Elevator
  • Family rooms
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Express check-in/out
  • Baggage storage
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Cashless payment available
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.34
Location:
8.76
Staff:
9.22
Facilities:
8.34
Comfort:
8.49
Cleanliness:
8.44
jamie
Apr 22, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 27 m2
1 Full bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Iron, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed
Triple Room - Disability Access
Room Type: Triple
Room Size: 39 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Iron, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Roll-in shower, Accessible by elevator, Toilet with grab rails, Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Lower sink

Room amenities

Socket near the bed
Quadruple Room
Room Type: Quad
Room Size: 39 m2
2 King bed(s) Bed
Quadruple Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Iron, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed
Presidential Suite
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Iron, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed
Family Room
Room Type: Family
Room Size: 60 m2
3 King bed(s) Bed
Family Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Iron, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed
Triple Room
Room Type: Triple
Room Size: 27 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Iron, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed
Standard King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Iron, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed
King Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub

General

Safe, Smoke Alarm, Trash cans, Key card access, Heating, Iron, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed

FAQ's

Is this The Coal Exchange Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Coal Exchange Hotel?

Check-in time for The Coal Exchange Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Coal Exchange Hotel have a swimming pool?

No, this The Coal Exchange Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Coal Exchange Hotel?

Best-rates for the The Coal Exchange Hotel starts from $358 per night with includes Fireplace/Heating, Child Friendly, Kitchen, Wheelchair Accessible, Accessibility, Business Services, Restaurant, Bar, Guest Services, Entertainment, Internet, Designated Smoking Area, Security/Safety, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Coal Exchange Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Coal Exchange Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Coal Exchange Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Coal Exchange Hotel?

Based on the information reported by the owner or manager, the The Coal Exchange Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Coal Exchange Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD358
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