Is this Shangri-La Chengdu pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Chengdu?

Check-in time for Shangri-La Chengdu starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Chengdu have a swimming pool?

Yes, this Shangri-La Chengdu has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Chengdu?

Best-rates for the Shangri-La Chengdu starts from $107 per night with includes Hot Tub, Kitchen, Air Conditioner, Wheelchair Accessible, Accessibility, Bar, Toiletries, Child Friendly, Parking, Security/Safety, Bedding/Linens, Restaurant, Internet, Laundry, Breakfast, Pool, TV, Business Services, Spa, Guest Services, Entertainment, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Chengdu a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Chengdu wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Chengdu is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Chengdu?

Based on the information reported by the owner or manager, the Shangri-La Chengdu indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Chengdu?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Chengdu | Hotel in Chengdu

| 9.4 (217 Reviews) | 1 Bathroom

Hejiang Pavilion Hotel | Shangri-La Chengdu

Hotel in Hejiang Pavilion, Chengdu

Luxury hotel with 2 restaurants connected to a shopping center in Chengdu
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight express check-in available

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 408.0 per day. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 145.75 per person rollaway bed fee: cny 408.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, debit cards, and cash

Reviews

Wai Hing

Sep 21, 2025 11:21:37 AM

Review Score: 10

Summary: Excellent hotel. Even staying an extra day due to how great the city is. All staff and people in the city are amazing.

See All Reviews

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Shangri-La Chengdu | Hotel in Chengdu

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