Shangri-La Chengdu | Hotel in Chengdu

| 9.4 (235 Reviews) |  1 Bathroom
Hejiang Pavilion Hotel | Shangri-La Chengdu

Hotel in Hejiang Pavilion, Chengdu

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bidet
  • Hair dryer
  • Towels
  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Separate bathtub and shower
  • Private bathroom
Bedroom
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Slippers
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Soundproofing
  • Turndown service
  • Desk
  • Safe
  • Phone
  • Separate sitting area
Breakfast
  • Coffee/tea in common area(s)
  • 1 bar
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 145.75 per person
  • 2 restaurants
  • Coffee/tea maker
  • Minibar
  • Mini-fridge
  • Free bottled water
Parking
  • Limo/town car service
  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Electric car charging station on site
Accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Fixed shower seat
  • Grab bar in bathtub
  • Elevator
  • Braille signage
  • Accessible bathtub
  • Elevator door width (inches): 33
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Doorbell and phone notification
Activities
  • Health/beauty spa
  • Golfing
  • Hot tub
  • Yoga classes
  • 24-hour pool access
  • Fitness classes
  • Children's pool
  • Indoor pool
  • Steam room
  • Full-service spa
  • Shopping
  • 24-hour fitness center
  • Sauna
Entertainment
  • 42-inch TV
  • Cable/satellite channels
  • DVD player
General
  • Business center
  • Meeting rooms
  • Conference space (32292 square feet)
  • Front-desk safe
  • Elevator
  • Banquet hall
  • Free newspapers in lobby
  • ATM/banking services
  • Gift shop/newsstand
  • Ballroom
  • English
  • Chinese (Mandarin)
  • Smoke-free property
  • TV in lobby
Guest Services
  • Soundproofed rooms
  • Children's pool
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • DVD player
  • Mini-fridge
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Pool sun loungers
Spa
  • Body treatments
  • Manicures and pedicures
  • Massage/treatment rooms
  • Aromatherapy
  • 4 treatment rooms
  • Massages
  • Facials
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 408.0 per day. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 145.75 per person rollaway bed fee: cny 408.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, debit cards, and cash

Reviews

Rachel
Apr 15, 2026 03:16:50 PM
Review Score:   10
Summary: Amazing staff! Was really good at helping translate to my language! The door man helped me purchase a new suitcase delivered to the hotel, as mine broke on my journey here! Can not recommend the front door staff enough!!!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 2 Twin Beds, River View
Room Size: 452 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, River View

General

Square meters - 42, Number of living rooms 0, River view, Wardrobe or closet, Ping - 12.7, Extra bed count 1, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Horizon, Room, 2 Twin Beds, River View
Room Size: 517 square feet m2
2 Twin Beds
Horizon, Room, 2 Twin Beds, River View

General

Square feet - 517, River view, Wardrobe or closet, Club level room, Ping - 14.53, Square meters - 48, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 King Bed
Room Size: 1033 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Square meters - 96, Square feet - 1033, Ping - 29, River view, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View
Room Size: 452 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Square meters - 42, Wardrobe or closet, Ping - 12.7, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view
Deluxe Room, 1 King Bed, River View
Room Size: 517 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, River View

General

Square feet - 517, River view, Wardrobe or closet, Ping - 14.53, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Horizon, Room, 1 King Bed, River View
Room Size: 517 square feet m2
1 King Bed
Horizon, Room, 1 King Bed, River View

General

Square feet - 517, River view, Wardrobe or closet, Club level room, Ping - 14.53, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds, City View
Room Size: 517 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, City View

General

Square feet - 517, Wardrobe or closet, Ping - 14.53, Square meters - 48, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Questers Riverview Family Room-Playhouse and Slide for kids under 1-meter
Room Size: m2
1 Twin Murphy Bed
Questers Riverview Family Room-Playhouse and Slide for kids under 1-meter

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Questers Executive Family Suite-Playhouse and Slide for kids under 1-meter
Room Size: m2
1 King Bed
Questers Executive Family Suite-Playhouse and Slide for kids under 1-meter

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Shangri-La Chengdu pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Chengdu?

Check-in time for Shangri-La Chengdu starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Chengdu have a swimming pool?

Yes, this Shangri-La Chengdu has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Chengdu?

Best-rates for the Shangri-La Chengdu starts from $124 per night with includes Kitchen, Laundry, Air Conditioner, TV, Security/Safety, Bedding/Linens, Restaurant, Parking, Spa, Entertainment, Hot Tub, Internet, Pool, Wheelchair Accessible, Bar, Toiletries, Accessibility, Business Services, Wellness Facilities, Guest Services, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Chengdu a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Chengdu wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Chengdu is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Chengdu?

Based on the information reported by the owner or manager, the Shangri-La Chengdu indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Chengdu?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD124
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