Is this Pullman Nairobi Upper Hill pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pullman Nairobi Upper Hill have a swimming pool?

Yes, this Pullman Nairobi Upper Hill has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman Nairobi Upper Hill?

Best-rates for the Pullman Nairobi Upper Hill starts from $160 per night with includes Air Conditioner, Security/Safety, Business Services, Bedding/Linens, Bar, Laundry, Parking, Wheelchair Accessible, Accessibility, Eco Friendly, Child Friendly, Pool, Restaurant, Guest Services, Kitchen, Wellness Facilities, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pullman Nairobi Upper Hill a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman Nairobi Upper Hill wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pullman Nairobi Upper Hill is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman Nairobi Upper Hill?

Based on the information reported by the owner or manager, the Pullman Nairobi Upper Hill indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman Nairobi Upper Hill?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Pullman Nairobi Upper Hill | Hotel in Nairobi

| 9.2 (17 Reviews) | 1 Bathroom

Nairobi Upper Hill Hotel | Pullman Nairobi Upper Hill

Hotel in Nairobi Upper Hill, Nairobi

Hotel in Nairobi with a 24-hour front desk and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and a banquet hall are onsite.
Pullman Nairobi Upper Hill offers 30 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Shampoo

Hair dryer

Rainfall showerhead

Private bathroom

Soap

Separate bathtub and shower

Toilet paper

Towels

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Free cribs/infant beds

Hypo-allergenic bedding

Blackout drapes/curtains

Rollaway/extra beds (surcharge)

Eco-friendly cleaning products used

Laptop-compatible safe

Laptop-friendly workspace

Soundproofing

Turndown service

Connecting rooms available

Water-efficient showers only

Bulk dispenser for toiletries

Desk chair

Phone

LED light bulbs

Water-efficient toilets only

Energy-saving switches

Slippers

Electrical adapters/chargers

Iron/ironing board

Desk

Breakfast

1 bar

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: KES 30 per person

1 restaurant

24-hour room service

Free bottled water

Free tea bags/instant coffee

Electric kettle

Parking

Offsite parking within 328 ft (KES 3 per day), from 8:00 AM to 5:00 PM

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair accessible (may have limitations)

Tile flooring in room

Area rugs in room

Activities

Outdoor pool

Entertainment

55-inch Smart TV

Cable channels

General

Banquet hall

Elevator

Water dispenser

English

French

Swahili

Reusable tableware only

Comprehensive recycling policy

Water dispenser

Vegetarian dining options

Local artist showcase

Smoke-free property

Vegan dining options

At least 80% lighting from LEDs

No plastic water bottles

Locally-owned & organized tours & activities

Comprehensive food waste policy

Reusable cups only

Annual offsets purchased for at least 10% of carbon footprint

No plastic coffee stirrers

Biodegradable coffee stirrers

Local culture & ecosystem education

No plastic drinking straws

No plastic soda bottles

Biodegradable drinking straws

At least 80% of food locally-sourced

At least 80% organic food

Romance packages available

Guest Services

Rollaway/extra beds (surcharge)

Soundproofed rooms

Free cribs/infant beds

Outdoor pool

Turndown service

Daily housekeeping

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for kes 3750.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately kes 30 per person nearby parking fee: kes 3 per day (328 ft away; open 8:00 am to 5:00 pm) rollaway bed fee: kes 3750.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

IBRAHIM E

Sep 14, 2025 09:13:52 PM

Review Score: 10

Summary: very professional and courteous staff

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Junior Suite, 1 King Bed Room Size: 786 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 786, Square meters - 73, Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Double Beds Room Size: 463 square feet m² 2 Double Beds	General Square meters - 43, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Ping - 13, Extra bed count 1, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 775, Square meters - 72, Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Room, 1 King Bed Room Size: 958 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 958, Ping - 27, Bed count minimum 1, Extra bed count 1, Square meters - 89, Bed count maximum 1