Is this Mercure Hotel Düsseldorf Neuss pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hotel Düsseldorf Neuss?

Check-in time for Mercure Hotel Düsseldorf Neuss starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hotel Düsseldorf Neuss have a swimming pool?

No, this Mercure Hotel Düsseldorf Neuss does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Düsseldorf Neuss?

Best-rates for the Mercure Hotel Düsseldorf Neuss starts from $75 per night with includes Kitchen, Laundry, Parking, TV, Balcony/Terrace, Restaurant, Fireplace/Heating, Bar, Designated Smoking Area, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Business Services, Entertainment, Breakfast, Child Friendly, Accessibility, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hotel Düsseldorf Neuss a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Düsseldorf Neuss wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Düsseldorf Neuss is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Düsseldorf Neuss?

Based on the information reported by the owner or manager, the Mercure Hotel Düsseldorf Neuss indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Düsseldorf Neuss?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Hotel Düsseldorf Neuss | Hotel in Neuss

7.8 (512 Reviews) | 1 Bathroom

Erfttal Hotel | Mercure Hotel Düsseldorf Neuss

Hotel in Erfttal, Neuss

Hotel in Neuss with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Housekeeping is available on request.
Mercure Hotel Düsseldorf Neuss offers 115 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathtub or shower

Towels

Eco-friendly toiletries

Hydromassage showerhead

Private bathroom

Bedroom

Bed sheets

Heating

Rollaway/extra beds (surcharge)

Blackout drapes/curtains

Hypo-allergenic bedding

Safe

LED light bulbs

Eco-friendly cleaning products provided

Laptop-friendly workspace

Bulk dispenser for toiletries

Phone

Iron/ironing board (on request)

Desk

Water-efficient showers only

Breakfast

Coffee/tea in common area(s)

1 restaurant

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 per person

1 bar

Room service available

Electric kettle

Parking

Free offsite parking within 328 ft

Limited onsite parking

Electric car charging station on site

Street parking available

Covered self parking on site (EUR 6 per day; includes in/out privileges)

Accessibility

Well-lit path to entrance

Elevator

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Hiking/biking trails

Shopping

Entertainment

Satellite channels

Flat-screen TV

General

Conference space (3789 square feet)

Business center

Meeting rooms - 6

Computer station

Gift shop/newsstand

Free newspapers in lobby

Banquet hall

Elevator

Vending machine

Library

Front-desk safe

Italian

French

Spanish

Dutch

German

English

No plastic coffee stirrers

Reusable cups only

Reusable tableware only

Designated smoking areas (fines apply)

No plastic drinking straws

Comprehensive recycling policy

Biodegradable drinking straws

Comprehensive food waste policy

No plastic soda bottles

Vegan dining options

At least 80% lighting from LEDs

No plastic water bottles

Vegetarian dining options

At least 80% organic food

At least 80% of food locally-sourced

Biodegradable coffee stirrers

Guest Services

Rollaway/extra beds (surcharge)

Laundry facilities

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 18 per person covered self parking fee: eur 6 per day (in/out privileges) pet deposit: eur 10 per night pet fee: eur 10 per pet, per day service animals are exempt from fees rollaway beds are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of eur 10 per pet, per day, plus a deposit of eur 10 per night service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Adam

Oct 4, 2025 07:05:44 PM

Review Score: 10

Summary: Very enjoyable stay. Ideal 2 nights for our needs.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room, Multiple Beds Room Size: 237 square feet m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Wardrobe or closet, Ping - 6.66, Pets not allowed, Extra bed count 1, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2
Privilege, Room, 1 Double Bed Room Size: 237 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Pets not allowed, Extra bed count 1, Square meters - 22, Number of bathrooms - 1, Bathrobes, Slippers, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1