Hotel Doña Esther | Hotel in Otavalo

| 9.4 (81 Reviews) |  1 Bathroom
Otavalo Hotel | Hotel Doña Esther

Hotel in Otavalo

This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Doña Esther offers 13 accommodations, which are accessible via exterior corridors and feature complimentary bottled water. This Otavalo hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Shower
Bedroom
  • Bed sheets
  • Access via exterior corridors
Breakfast
  • Free cooked-to-order breakfast available daily 7:30 AM–11 AM
  • 1 bar
  • 1 restaurant
  • Room service available
  • Free bottled water
Parking
  • Onsite motorcycle parking only
  • 24-hour roundtrip airport shuttle (surcharge)
  • Offsite parking within 66 ft (USD 5 per night)
  • Area shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • Handrails in stairways
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Handrails in hallways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Mountain climbing
  • Mountain biking
  • Hot springs
  • Horse riding
  • Bike parking
  • Hiking/biking trails
General
  • Library
  • Front-desk safe
  • Dutch
  • Spanish
  • English
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Laundry facilities
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace
  • Garden
  • Nature reserve

Policies

Check-in
Check-in start time: 1:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for usd 12.0 per day. cribs (infant beds) are available for usd 5.0 per night.
Payment Policy
Airport shuttle fee: usd 55 per vehicle (one-way, maximum occupancy 4) nearby parking fee: usd 5 per night (66 ft away) crib (infant bed) fee: usd 5.0 per night rollaway bed fee: usd 12.0 per day credit card charges are subject to a surcharge of 4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Helen
Jun 2, 2026 02:12:09 PM
Review Score:   10
Summary: Like a home from home, lots of space, such comfortable rooms, gorgeous terrace, the kindest staff. Delicious food. The best!
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Room Arrangement

Room Info Facilities
Classic Double Room, 1 Double Bed
Room Size: 248 square feet m2
1 Double Bed
Classic Double Room, 1 Double Bed

General

Square feet - 248, No rollaway/extra beds, Number of bedrooms - 1, Courtyard view, Cribs/infant beds (surcharge), Bed count minimum 1, Square meters - 23, Bed count maximum 1, Ping - 6.97
Family Studio Suite, 1 Bedroom
Room Size: 377 square feet m2
2 Double Bed and Twin Bunk Bed
Family Studio Suite, 1 Bedroom

General

Fireplace, Number of bedrooms - 1, Laptop-friendly workspace, Location - top floor, Square feet - 377, Square meters - 35, Mountain view, Cribs/infant beds (surcharge), Ping - 10.59, Deck or patio, No rollaway/extra beds, Bed count maximum 3, Bed count minimum 3
Classic Twin Room, 2 Twin Beds
Room Size: 248 square feet m2
2 Twin Beds
Classic Twin Room, 2 Twin Beds

General

Rollaway/extra beds (surcharge), Square feet - 248, Ping - 7, Sofa bed, Cribs/infant beds (surcharge), Square meters - 23, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Family Quadruple Room
Room Size: 291 square feet m2
2 Double Bed and Twin Bunk Bed
Family Quadruple Room

General

Ping - 8, No rollaway/extra beds, Square feet - 291, Number of bedrooms - 1, Square meters - 27, Courtyard view, Bed count maximum 3, Cribs/infant beds (surcharge), Bed count minimum 3
Classic Triple Room, 3 Twin Beds
Room Size: 323 square feet m2
3 Twin Beds
Classic Triple Room, 3 Twin Beds

General

Rollaway/extra beds (surcharge), Square meters - 30, Ping - 9.08, Sofa bed, Bed count maximum 3, Square feet - 323, Cribs/infant beds (surcharge), Extra bed count 2, Bed count minimum 3

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Doña Esther does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Doña Esther starts from $48 per night with includes Restaurant, Bar, Entertainment, Breakfast, Internet, Accessibility, Sports/Activities, Bedding/Linens, Guest Services, Child Friendly, Laundry, Balcony/Terrace, Transportation/Shuttle, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Doña Esther has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Doña Esther indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.