Is this Xincheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xincheng hotel?

Check-in time for Xincheng hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xincheng hotel have a swimming pool?

No, this Xincheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xincheng hotel?

Best-rates for the Xincheng hotel starts from $45 per night with includes Air Conditioner, Wellness Facilities, Laundry, Designated Smoking Area, Bar, Guest Services, Internet, Parking, TV, Accessibility, Business Services, Bedding/Linens, Restaurant, Child Friendly, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xincheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xincheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xincheng hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xincheng hotel?

Based on the information reported by the owner or manager, the Xincheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xincheng hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Mercure Xian Renmin Square | Hotel in Xi'an

| 8.8 (389 Reviews) | 1 Bathroom

Xincheng Hotel | Grand Mercure Xian Renmin Square

Hotel in Xincheng, Xi'an

Luxury hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has 24-hour room service and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.
Housekeeping is available on request.
Grand Mercure Xian Renmin Square offers 194 air-conditioned accommodations with minibars and safes. 29-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Private bathroom

Hair dryer

Towels

Separate bathtub and shower

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

LED light bulbs

Soundproofing

Bulk dispenser for toiletries

Energy-saving switches

Slippers

Desk

In-room massage

Iron/ironing board

Water-efficient showers only

Eco-friendly cleaning products provided

Safe

Phone

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 95 for adults and CNY 48 for children

24-hour room service

1 restaurant

Free bottled water

Minibar

Parking

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Entertainment

Satellite channels

29-inch flat-screen TV

General

Meeting room

Conference space (1938 square feet)

Front-desk safe

Chinese (Mandarin)

English

No plastic coffee stirrers

Biodegradable coffee stirrers

No plastic soda bottles

Vegan dining options

Vegetarian dining options

Comprehensive recycling policy

Designated smoking areas

Reusable tableware only

At least 80% lighting from LEDs

At least 80% organic food

Reusable cups only

At least 80% of food locally-sourced

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Soundproofed rooms

Change of bedsheets (on request)

Concierge services

Daily housekeeping

Change of towels (on request)

Luggage storage

24-hour front desk

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 290.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 95 for adults and cny 48 for children rollaway bed fee: cny 290.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Stuart

Nov 30, 2025 12:38:00 PM

Review Score: 8

Summary: Very clean and lovely friendly staff.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 2 Twin Beds Room Size: 334 square feet m² 2 Twin Beds	General Square meters - 31, Number of living rooms 0, Number of bedrooms - 0, Ping - 9.39, Designer toiletries, Square feet - 334, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Suite, 1 King Bed Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Square meters - 60.0, Number of bedrooms - 1, Ping - 18.15, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Suite, 1 King Bed Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Square meters - 64, Number of living rooms 0, Ping - 19.36, Number of bedrooms - 1, Separate sitting area, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 King Bed Room Size: 334 square feet m² 1 King Bed	General Square meters - 31, Number of living rooms 0, Number of bedrooms - 0, Ping - 9.39, Square feet - 334, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed Room Size: 334 square feet m² 1 Queen Bed	General Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square feet - 334, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1