Flex SelfCheckIns 215 - 1 Spavaća - Parking | Apartment in Zagreb

• before check-in, guests must send a valid id (photo or scan) for all guests, as we are legally required to register your stay with the tourist office, • the tourist tax must be paid immediately at the time of reservation, exclusively by credit card via the provided payment link, • without paid tourist tax and completed guest identification, staying in the apartment is not permitted, • before leaving the apartment, turn off the lights, electronic devices and other appliances (tv, air conditioner, heating…), • the apartment can be used only by checked-in guests. if a third person is using the apartment, the reservation may be canceled without a refund, • if you are having visitors, the host has to be informed in advance, • due to the selfcheckins way of doing business, some of our apartments have a security camera in front of the entrance to the apartment, which is used solely to verify the number of people entering the apartment. the use of the apartment is considered each entry into the apartment, regardless of how many people will sleep there, • pets are not allowed in the apartment, • it is forbidden to smoke in the apartment. smoking is allowed only on the balcony (if there is one), • quiet hours are from 10:00 p.m. until 8:00 a.m. it is not allowed to make noise or throw parties, • please note that noise from neighbors, building activity, or city traffic may occur, and this does not constitute a reason for complaint or refund, • due to climate and building conditions, the occasional appearance of mold is possible, especially in humid environments, • do not put inappropriate items down the toilet or sink, • use towels only for personal hygiene. if there are any stains or damaged areas, you must notify the host and cover the cost of replacement, • please do not damage the furniture, appliances and other items in the apartment. in case of damage, you must notify the host and cover the cost of repairs or replacements, • guests must report any problem they have with the apartment or if they are not fully satisfied during their stay, • in case the apartment is rented for more than 10 days, cleaning is required every 7 days. guests are required to pay the cleaning fee for each mandatory cleaning. the amount is the same as the standard cleaning fee already paid, • when checking out, the host is obliged to inspect the apartment in the guest’s presence, • dishes must be washed before check-out, • before leaving the apartment, return all keys to the place where you found them, if necessary, guests must allow access to the apartment to the owner, handyman, employees of the company that manages the apartment, and other authorized people. valid reasons include, but are not limited to: state inspections, internet operator technicians, plumbers, electricians, handyman for air conditioning, heating, and cooling, other types of maintenance workers, cleaning of the apartment, emergency situations, additional fees for check-out:, • failure to leave the apartment by the official check-out time, • failure to return the keys to the keybox or original location on time, • leaving keys inside the apartment instead of the keybox, • improper disposal of garbage, • leaving the apartment untidy (scattered garbage, unwashed dishes, etc.), • forgotten personal belongings that require collection or shipping, other fees:, • bringing pets into the apartment, • allowing unregistered people to stay overnight, • loss of keys or failure to return keys properly, • disturbing peace and quiet during quiet hours, • organizing gatherings, parties, or hosting unregistered guests, • consumption of illegal substances inside the apartment, • requests for interventions caused by guest negligence or failure to follow instructions, • any intervention required due to guest negligence (including but not limited to key delivery, additional cleaning visits, or replacement of damaged items), • throwing inappropriate items into toilets or drains causing blockages, • refusing access to authorized people for inspections, repairs, emergencies, or maintenance, • leaving the apartment in an extremely dirty condition requiring special or deep cleaning, • leaving areas requiring chemical or specialized cleaning, • staining walls to the extent that repainting is required, check-in and check-out terms, check-in:, *as soon as the apartment is clean and ready, we will inform you that entry is possible free of charge. this is usually between 10:00 a.m. and 5:00 p.m, depending on the cleaning schedule, *from 5:00 p.m, check-in is guaranteed, *check-in from 12:00 noon is guaranteed with an approved surcharge, check-out:, * until 10:00 a.m. is a standard, non-charged check-out, * until 2:00 p.m. is possible with an approved surcharge, *for example, if a surcharge is paid for check-in from 12:00 noon, entry is guaranteed at that time. if no surcharge is paid, early entry may still be possible depending on cleaning completion, *in the case of unannounced and unapproved late check-out, an additional charge may apply, all our apartments operate with self check-in. full entry instructions will be sent once cleaning is completed and a new access code is generated. before this, guest ids must be submitted and tourist tax paid, • the standard cleaning paid by guests includes up to 2 hours of cleaning. guests acknowledge that such cleaning may not always result in a perfectly spotless condition, • a general deep cleaning option is available upon request before arrival, • apartments are periodically deep-cleaned at the owner’s expense, selfcheckins ltd is a croatian company registered in the uk that manages reservations for the owner of this property. our mission is:, to provide discreet, contactless self check-in, to protect guests and assist with any questions or issues, to protect owners’ property, even with self check-in operations, notice on video surveillance, to achieve legitimate interests such as controlling entry and exit and determining the actual number of accommodations users, the property is under video surveillance, video surveillance is carried out using one camera located outside the apartment above the main entrance door, the data controller is: selfcheckins ltd, london, uk, recorded data is stored on the data controller’s secure server and retained for up to one month, guests have the right to access their personal data, request deletion, restrict processing, and lodge a complaint with the data controller or the competent data protection authority in the republic of croatia, by using this apartment, you acknowledge and agree to this notice and video surveillance, any violation of the house rules may result in a penalty of 200 eur per violation, credit card you used at check-in can be charged.this property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.