Best Western Nairobi Upper Hill | Hotel in Nairobi

| 9.2 (255 Reviews) |  1 Bathroom
Nairobi Upper Hill Hotel | Best Western Nairobi Upper Hill

Hotel in Nairobi Upper Hill, Nairobi

Colonial hotel with 4 restaurants and a fitness center
This smoke-free hotel features 4 restaurants, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a business center.
Best Western Nairobi Upper Hill offers 84 accommodations with safes and complimentary bottled water. This Nairobi hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include a fitness center.

Show more

Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Free toiletries
  • Toilet paper
  • Hair dryer (on request)
  • Soap
  • Shampoo
  • Towels
Bedroom
  • Ceiling fan
  • Bed sheets
  • Safe
  • Desk
Breakfast
  • 4 restaurants
  • Room service available
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 10-15 for adults and USD 8-12 for children
  • Coffee/tea maker
  • Free bottled water
Parking
  • Airport shuttle on request
  • Wheelchair-accessible parking available
  • Free self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
Accessibility
  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Elevator
Activities
  • Golfing
  • Fitness center
Entertainment
  • Premium channels
  • TV
General
  • 24-hour business center
  • Conference center (624 square feet of space)
  • Meeting rooms - 3
  • Front-desk safe
  • Elevator
  • Banquet hall
  • French
  • Swahili
  • English
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Luggage storage
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: noon; check-in end time: 6:00 pm contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 10 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately usd 10 to 15 for adults, and usd 8 to 12 for children airport shuttle fee: usd 25 per vehicle (maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

AMANDA
Oct 29, 2025 10:50:00 AM
Review Score:   8
Summary: Awesome staff - they introduced me to masala tea and I have been hooked ever since.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Size: m2
2 Twin Beds
Superior Twin Room

General

Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Kitchenette (View)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Kitchenette (View)

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Suite-Garden View
Room Size: m2
1 King Bed
Family Suite-Garden View

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Family Room, Multiple Beds, Connecting Rooms
Room Size: m2
2 King Bed and Twin Bunk Bed
Family Room, Multiple Beds, Connecting Rooms

General

Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Superior Room, 1 King Bed
Room Size: m2
1 King Bed
Superior Room, 1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
One Bedroom Suite Garden View
Room Size: m2
1 King Bed
One Bedroom Suite Garden View

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Twin Bed (Cozy Room)
Room Size: m2
1 Twin Bed
Standard Room, 1 Twin Bed (Cozy Room)

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Nairobi Upper Hill hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nairobi Upper Hill hotel?

Check-in time for Nairobi Upper Hill hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nairobi Upper Hill hotel have a swimming pool?

No, this Nairobi Upper Hill hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nairobi Upper Hill hotel?

Best-rates for the Nairobi Upper Hill hotel starts from $58 per night with includes Wellness Facilities, Toiletries, Internet, Restaurant, Guest Services, Breakfast, Parking, TV, Security/Safety, Business Services, Bedding/Linens, Laundry, Wheelchair Accessible, Accessibility, Child Friendly, Balcony/Terrace, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Nairobi Upper Hill hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nairobi Upper Hill hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nairobi Upper Hill hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nairobi Upper Hill hotel?

Based on the information reported by the owner or manager, the Nairobi Upper Hill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nairobi Upper Hill hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD58
You will be redirected to  
Hot Deal - It has been viewed 110 times today
Not the right fit? Check out our other properties in Nairobi Upper Hill
CitiHeart Suite From US $64
         

9.7 (3 Reviews)
Apartment
  • Parking
  • Pool
  • View
Alina Ridge Wonders Apartments From US $160
         

New
Apartment
  • Parking
  • Designated Smoking Area
  • Guest Services
Beautiful Studio on 2nd Floor From US $25
         

9.6 (11 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Bar
The Courtyard At Vanga Road Spacious 3-bedroom apartment From US $145
         

New
Apartment
  • Pet Friendly
  • Designated Smoking Area
  • Bedding/Linens
Serene Rustic & Earthy Luxury Stay From US $50
         

9.5 (4 Reviews)
Apartment
  • Parking
  • Security/Safety
  • Child Friendly
Laurel Living From US $123
         

New
Apartment
  • Designated Smoking Area
  • Bedding/Linens
  • Wellness Facilities
Laurel Hill Suites From US $46
         

9.4 (7 Reviews)
Bed & Breakfast
  • Air Conditioner
  • Parking
  • Pool
Laurel Hill Suites From US $101
         

New
Apartment
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
3 bedrooms From US $90
         

New
Apartment
  • Pet Friendly
  • Designated Smoking Area
  • TV