Is this Banyan Tree Suzhou Shishan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Banyan Tree Suzhou Shishan have a swimming pool?

Yes, this Banyan Tree Suzhou Shishan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Banyan Tree Suzhou Shishan?

Best-rates for the Banyan Tree Suzhou Shishan starts from $376 per night with includes Spa, Bar, Toiletries, Internet, Kitchen, Wheelchair Accessible, Wellness Facilities, Pool, Security/Safety, Bedding/Linens, Restaurant, Child Friendly, Air Conditioner, Parking, Guest Services, Breakfast, Hot Tub, Balcony/Terrace, Accessibility, Business Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Banyan Tree Suzhou Shishan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Banyan Tree Suzhou Shishan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Banyan Tree Suzhou Shishan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Banyan Tree Suzhou Shishan?

Based on the information reported by the owner or manager, the Banyan Tree Suzhou Shishan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Banyan Tree Suzhou Shishan?

Based on the information reported by the owner or manager, details for the cancellation policy for the Banyan Tree Suzhou Shishan are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Banyan Tree Suzhou Shishan | Hotel in Suzhou

| New | 1 Bathroom

Gao Xin District Hotel | Banyan Tree Suzhou Shishan

Hotel in Gao Xin District, Suzhou

Luxury hotel with a full-service spa connected to a shopping center in Suzhou
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services.
Change of towels is available on request.
Banyan Tree Suzhou Shishan offers 3 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Shampoo

Towels

Separate bathtub and shower

Private bathroom

Designer toiletries

Toothbrush and toothpaste

Soap

Hair dryer

Toilet paper

Children's robes

Bedroom

Pillow menu

Bed sheets

Air conditioning

Down comforter

Free cribs/infant beds

Premium bedding

Blackout drapes/curtains

Pillow-top mattress

Window screens

Children's slippers

Turndown service

Laptop-friendly workspace

Desk chair

Connecting rooms available

Slippers

Iron/ironing board

Heated floors

Safe

Desk

Phone

Soundproofing

Breakfast

1 bar

1 restaurant

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 238 for adults and CNY 119 for children

Free bottled water

Coffee/tea maker

Electric kettle

Local meal delivery service

Free minibar (some items)

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible public washroom

Magnifying mirror

Wheelchair-accessible bathroom vanity

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Area rugs in room

2 on-site accessible parking spaces

Wheelchair-accessible fitness center

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Hardwood flooring in public areas

Front entrance ramp

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Area rugs in public areas

Wheelchair-accessible parking

Smooth flooring in room

Low-height door lock

In-room accessibility

Braille signage

Elevator

Wheelchair-accessible concierge desk

Doorbell and phone notification

Wheelchair-accessible path to elevator

Tile flooring in room

Wheelchair-accessible spa

Tile flooring in public areas

5 stairs to reach property

Hardwood flooring in room

Gravel flooring in public areas

Activities

Health/beauty spa

Full-service spa

Indoor pool

Entertainment

55-inch LED TV

Cable channels

General

Front-desk safe

Lockers available

Elevator

Banquet hall

Chinese (Mandarin)

English

Smoke-free property

Renovated entire property - March 2024

Guest Services

Free cribs/infant beds

Indoor pool

Soundproofed rooms

Concierge services

Luggage storage

Change of bedsheets (on request)

Dry cleaning service

Tour/ticket assistance

Daily housekeeping

24-hour front desk

Turndown service

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Yard

Balcony or patio

Spa

Hot springs/mineral springs

Massage - hot stone

Massage/treatment rooms

Spa open daily

Body wraps

Hot tub

Ayurvedic treatments

Aromatherapy

Massage - Swedish

Massage - sports

Massage - deep-tissue

Body treatments

Massage - Thai

Steam room

Body scrubs

Reflexology

Massage - prenatal

Facials

8 treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 238 for adults and cny 119 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Room Arrangement

Room Info	Facilities
Room, 2 Twin Beds, Courtyard View Room Size: 646 square feet m² 2 Twin Beds	General Square feet - 646, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Square meters - 60, Ping - 18, Courtyard view, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Wellbeing Sanctuary) Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Square meters - 60, Ping - 18, Courtyard view, Bed count minimum 1, Bed count maximum 1
Room, 2 Twin Beds (Wellbeing Sanctuary) Room Size: 646 square feet m² 2 Twin Beds	General Square feet - 646, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Square meters - 60, Ping - 18, Room and bed type depend on availability check-in, Courtyard view, Bed count minimum 2, Bed count maximum 2
Suite, Garden View Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 969, Number of bedrooms - 1, Square meters - 90, Garden view, Location - top floor, Bed count minimum 1, Ping - 27.2, Bed count maximum 1
Suite, Lake View Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 969, Number of bedrooms - 1, Square meters - 90, Location - top floor, Lake view, Bed count minimum 1, Ping - 27.2, Bed count maximum 1
Suite, Mountain View Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 969, Hill view, Ping - 27, Number of bedrooms - 1, Square meters - 90, Location - top floor, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Serenity) Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Square meters - 60, Ping - 18, Courtyard view, Bed count minimum 1, Bed count maximum 1
Room, 2 Twin Beds (Serenity) Room Size: 646 square feet m² 2 Twin Beds	General Square feet - 646, Number of living rooms 0, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 60, Ping - 18, Courtyard view, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Courtyard view, Bed count minimum 1, Bed count maximum 1