Augustus Hotel Bernkastel | Hotel in Bernkastel-Kues
Hotel
7.0
(125 Reviews) |
1 Bathroom
Available rates:
Hotel in Bernkastel-Kues
Hotel in Bernkastel-Kues with a coffee shop A coffee shop/cafe, self parking, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall. Housekeeping is available on request. Augustus Hotel Bernkastel offers 99 accommodations. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fee for continental breakfast: approximately eur 13.50 for adults and eur 7.50 for children uncovered self parking fee: eur 6 per night pet fee: eur 8 per pet, per night service animals are exempt from fees housekeeping fee: eur 10 per day; may vary based on unit size towels fee: eur 5 per person, per night (or guests may bring their own) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of eur 8 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Gary
Nov 7, 2024 01:00:00 PM
Review Score:
4
Summary: The confirmation from Expedia said "check-in starts at 3:00 pm". We arrived at 6:10 pm, and there was nobody at the reception desk. There was a sign on the wall that said "check in 15:00 to 18:00". We did not know there was a 6:00 pm deadline for check in. We could not find anybody around, and no instructions for arrival after 18:00. And no communications from the hotel. I'm sure they must have known that there were more people with reservations that had no yet arrived. We came very close to just leaving and finding another hotel in town. In the end, we wish we had.
Some people outside said to call the number for the hotel. I did and got and older woman who seemed very irritated that I had called, and surprised. She finally told me that there would be someone at reception again at 8:00 pm (20:00). So we went for a drive around town and went to the grocery store, and got gasoline, and got back to the hotel at 8:00 pm. There were about 25 people in the lobby waiting to check in. Two ladies were trying to do it together. One was going through a stack of printed reservations. Of course, everyone else was checked in before we were, at 8:45 pm. Parking lot out back was full of potholes. We finally got into our room, above the reception lobby, at 9:00 pm. We had been driving all day and were so tired. They were having some kind of disco party on the ground floor, people smoking and talking right under our window for hours. Not much sleep. Small room.
See All Reviews
Reviews
Gary
Nov 7, 2024 01:00:00 PM
Review Score:
4
Summary: The confirmation from Expedia said "check-in starts at 3:00 pm". We arrived at 6:10 pm, and there was nobody at the reception desk. There was a sign on the wall that said "check in 15:00 to 18:00". We did not know there was a 6:00 pm deadline for check in. We could not find anybody around, and no instructions for arrival after 18:00. And no communications from the hotel. I'm sure they must have known that there were more people with reservations that had no yet arrived. We came very close to just leaving and finding another hotel in town. In the end, we wish we had.
Some people outside said to call the number for the hotel. I did and got and older woman who seemed very irritated that I had called, and surprised. She finally told me that there would be someone at reception again at 8:00 pm (20:00). So we went for a drive around town and went to the grocery store, and got gasoline, and got back to the hotel at 8:00 pm. There were about 25 people in the lobby waiting to check in. Two ladies were trying to do it together. One was going through a stack of printed reservations. Of course, everyone else was checked in before we were, at 8:45 pm. Parking lot out back was full of potholes. We finally got into our room, above the reception lobby, at 9:00 pm. We had been driving all day and were so tired. They were having some kind of disco party on the ground floor, people smoking and talking right under our window for hours. Not much sleep. Small room.
Wilhelm
Jun 21, 2024 12:53:50 PM
Review Score:
6
Summary: Simple hotel. Room is pretty small. Has everything you need, but nothing else.
Andrew
May 22, 2023 07:36:36 PM
Review Score:
5
Summary: Staff was great. Hotel was lovely
MR A G
Aug 27, 2022 11:24:47 PM
Review Score:
4
Summary: Good value overnight stop. The Zylinderhaus museum restaurant is only 5 mins walk from the hotel and serves good food until 9pm. Unfortunately the museum itself which has a large collection of old cars and motorbikes closes at 6pm so we were too late to see it.
Anders
Jul 18, 2022 02:03:06 PM
Review Score:
4
Summary: New budget hotel. We choose the hotel as it was wheelchair accessible. Easy to park and there is a shoppingcenter across the street.
Location is up the hills and it is quite a bit from town center if you chose to walk.
Sharron
Jun 16, 2022 03:49:23 PM
Review Score:
5
Summary: A quick overnight stop. The hotel is very modern , very clean and perfect for a budget sleep stop. Our bikes were easily and well accommodated. The only drawback is a lack of restaurants in walking distance for dinner. There is an excellent shopping centre adjacent
