An Important Message About Safety
Your safety is our number one priority. smarTours has operated for nearly 25 years by not only choosing amazing, bucket-list worthy destinations at a great value but by ensuring our travelers are safe. We pay very close attention to the State Department Travel Advisories and Warnings and will react immediately when necessary.
Communication on the Ground
We are also in constant contact with our partners on the ground, including our tour directors, before, during, and after tours. If there is a concern in a region, we increase the frequency of contact and can be in touch hourly. We do this directly with our ground partners as we believe they have the most accurate information in-destination and approach your safety with the same care as we do. We have been working with many of our partners for decades, and we have developed strong relationships built on communication and trust.
We will not hesitate to reroute or cancel a tour if we believe your safety is at risk. We have rerouted and canceled tours in the past, and we won’t hesitate to do it again. We will contact you immediately if your departure is affected and work with you accordingly to revise your plans.
Emergency Contact Information
Prior to departure, we always provide you with emergency contact information. If you are already in-destination and there is an emergency, smarTours and our partners will initiate our extensive evacuation plans immediately. The actual plans vary depending on the region and the situation.
Even so, we highly recommend you always purchase travel insurance for any trip you take. You can purchase insurance directly through smarTours or from your preferred insurance provider.
Your Safety Comes First
Seeing the world is exciting and inspiring, and we want you to feel safe before and during your journey. We will always prioritize your safety above all else so you feel confident in your decision to travel with smarTours.