smarTours® was founded in 1996 with the belief that more people should have life-changing experiences through travel. We operate group tours to international destinations at prices that make amazing trips accessible to a wide audience. We are looking for a person with strong organizational and customer experience skills, and a passion for travel, to help our team grow our Private Groups business.
This is a new role reporting into our Private Groups team and VP, Tour Products, and will help us manage our growing support needs for private groups. This role is fully remote, and requires someone who is highly motivated and self-starting. Your goal will be to provide outstanding customer care and operational support to our private groups team, prospects and clients. This role requires an empathetic and resilient problem solver who can relate well to others, work positively in a team, and forge ahead independently when needed. Strict time management, attention to detail, and relationship building skills are essential qualities. The ideal candidate will have proven experience working in an operations and/or customer service position in a travel company.
smarTours is an equal opportunity employer and offers:
Note: At this point in time, all candidates for this role must be authorized to work in the U.S. without need of visa sponsorship.